Operations Manager / Head of Operations | Caroline Gardner careers

your details

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Notice period

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four questions

Please don't include your name or anything that identifies you personally. Specific examples help us most: what you did, what changed, and how you knew.

You're welcome to use AI tools to help with spelling and structure, but the examples must be your own. We'll talk them through with you at interview.

Question 1 · joining things up Tell us about a time you brought two or more departments together to solve an operational problem none of them could fix alone. What was your part, and what changed as a result?

0 / 250 words

Question 2 · a short scenario It is early November. Wholesale is promising customers delivery dates the warehouse cannot meet, and a container arrives next week with nowhere obvious to put it. What would you do in your first 48 hours, and in what order?

0 / 250 words

Question 3 · systems and data Describe a system, report or automation you introduced or improved in an operation, including any use of AI. What did it replace, and how did you know it worked?

0 / 200 words

Question 4 · your track record What were you hired to do in your current or most recent role, and how did your results compare with the plan, the previous year and your peers?

0 / 200 words

a few practical things

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Salary (the band for this role is £55,000 to £80,000)

Anything you'd like to add about salary? (optional)

This role involves regular time at both our Putney head office and our Banbury warehouse. Does that work for you?

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your cv and documents

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before you send

I have read the candidate privacy notice. I understand AI is used to prepare an anonymised summary of my application for the hiring manager, and that people, not software, make every decision. Read the privacy notice.

I confirm my answers describe my own experience and work.

I understand interviews take place on Microsoft Teams, and that first-round interviews are recorded and later interviews may be recorded or transcribed so the hiring team can review them. I can ask for any interview not to be recorded or transcribed.

equal opportunities (optional)

We'd like our recruitment to be fair to everyone, and to check that it is. If you're happy to, please answer a few anonymous monitoring questions. It's entirely optional and makes no difference to your application.

Your answers are kept separately from your application. The hiring manager never sees them and they play no part in any decision.
They are never shared with AI tools.
HR only looks at totals across all applicants, and hides any group of fewer than five people.
Every question has a "prefer not to say" option, and you can skip any question.
Your answers are deleted with your application after six months. See the privacy notice.

Age

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What was the occupation of your main household earner when you were about 14?

Thank you

equal opportunities (optional)